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palm beach tan Support Ticket - Addison, Texas - very unsatisfied

palm beach tan Support Ticket - Addison, Texas

very unsatisfied - membership services

Created By: BellaNoni's Picture BellaNoni Last Reply: 's Picture
Priority Level: [High] Status: [Open]
Created: 9 years ago Last Updated: 6 years ago
Department: N/A Replies: 1
Product: membership services

I confirmed by phone I could tan for a month by paying $25.00 cash. I specifically told the employee I did not want anything attached to my bank account. I went to tan that night and was told no, I have to join with auto deduct for that amount, to pay for a month it would be $35.00. I said no how much to tan tonight, he said $10.00 or $20.00 would buy me a full week. So, I paid my $20.00 on a thursday night and asked specifically again, so I can tan from now until next thursday and was told yes. I did noth go back until the following thursday, I knew this was the last night, and was told my membership expired. Very upseting, do these employees make up their own rules?


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